Usability services
Testing and evaluation
- Usability testing and acceptance testing of products, user documentation, and services. The tests can be performed locally or remotely over the Internet.
- Expert evaluation of prototypes and end products by usability specialists and domain experts for conformance with usability standards and heuristics.
- Comparative testing and analysis of brand names, look-and-feel, ideal-real products, and commercials.
Design
- User requirements - gathering and analysis through ethnographic field studies, contextual observation of users, and definition of user goals and task flow.
- Information architectures and inventory classifications based on user mental models.
- Interfaces and interaction – designing the complete user experience: interaction and task flow, interface layout, content tone and style.
