Introduction to Usability Testing
- Trainers
- Irina Gerdjikova
- Objective
-
Teach attendees to plan, prepare, and run usability tests.
Attendees learn, how to
- plan, prepare and run usability tests
- recruit participants
- behave during testing sessions
- process and analyze results
- prepare a report with problems and recommendations
- present results.
- Target Audience
- Usability practitioners, web designers, web developers, interaction designers, graphic designers, project managers, marketing staff, technical writers, quality assurance staff. Anyone involved in designing, developing, testing, and describing human-computer interaction.
- Certificate
- Participants receive certificates for attendance.
- Format
-
Hands-on workshop: some theoretical background and a lot of practice.
- The course covers the complete process of running usability tests.
- Attendees go through each step of the process assisted by the course trainers.
- Attendees perform real tasks and provide a deliverable at each step.
- Attendees receive personal feedback on their performance.
- Duration
-
3 days.
- Delivery
- In-house at your premises, at Lucrat's office, or another appropriate location.
- Price
-
Based on the number of participants
Participants Price (BGN, without VAT) Up to 3 3600 4 - 6 4000 + 1000 for each participant after the 4th) 7 - 12 6300 + 900 for each participant after the 7th
- Options
-
For in-house delivery
- The format, duration, content, and respectively price of the course are negotiable.
- Topics can be included or excluded from the syllabus.
Syllabus
- Introduction
- What is usability? When and how do we do usability testing? Types of testing. (discussion)
- Usability testing: elements, process, goals, scope. General introduction.
- Planning
- Goals and metrics
- Participants and participant tasks
- Duration and schedule
- Procedure (pretests)
- Technicalities: equipment, materials, premises, software
- Working with users
- Recruiting (calling, reminding)
- Meeting them before the test
- During the testing session
- Seeing them off
- Frequency of using the same people as participants
- The testing session
- Roles (moderating/facilitating, observing, note-taking, relations and responsibilities)
- Behavior
- Tips and tricks
- Results
- Processing
- Analysis and prioritization of problems
- Report, supporting materials (video, audio, pictures), and recommendations
- Presenting the results
- Discussion and next steps
- Tools
- Screen recording (Morae)
- Screen sharing (GoToMeeting)
- Voice (Skype, phone)
- Text and data processing (Word, Excel)
- View from above
- Types of usability testing and their place in the development process
- Most appropriate moments for testing
- Tips and tricks
